CAFM Support Analyst
WSS are exclusively engaged by our Global Real Estate client to build their Global Technology Operations Team. They require a CAFM Support Analyst, providing 2nd Line application support across a range of client facing business applications – with a particular focus on CAFM or CMMS systems.
With a customer friendly and approachable demeanour, you will be providing proactive business support, helping the business to improve customer service, managing reactive support from end-users and customers
Experience in a client facing support role (either in IT or other support function) is essential, using a ticket logging system to manage workload (ServiceNow experience would be advantageous). Experience supporting CMMS / CAFM system such as Maximo; Concept Evolution; Service Insight; Planet FM; FM Explorer; Archibus or Corrigo would be advantageous.
This is a fantastic opportunity for a passionate customer service, who wants to help solve technology problems to support a Global Real Estate business.